Sales Policy

Effective Date: December 9, 2024

At Pykra, we are committed to providing you with high-quality jewelry and exceptional customer service. Our Sales Policy outlines the terms and conditions of purchasing items from our website. By placing an order, you agree to the following terms.

1. Ordering Process

When you place an order on pykra.site, you are making an offer to purchase the products in your shopping cart. After submitting your order, we will send you an order confirmation email with the details of your purchase. This email does not confirm the acceptance of your order, but only acknowledges that we have received it.

Your order will be confirmed and processed once payment has been successfully processed and stock availability is verified. In the event that an item is out of stock or unavailable, we will notify you immediately.

2. Payment Methods

We accept the following payment methods for your convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • Other secure online payment options

By completing your purchase, you authorize us to process your payment using the selected method. All payments are processed securely.

3. Pricing and Promotions

  • Prices displayed on our website are in US Dollars (USD) and may be subject to change without prior notice.
  • Promotional discounts and offers are applied at checkout and are valid only for the duration specified in the promotion terms.
  • Taxes, shipping costs, and any applicable duties are additional and will be calculated at checkout.

4. Shipping and Delivery

We strive to process and ship orders as quickly as possible. All orders are typically processed within 1-2 business days after payment has been confirmed.

  • Domestic Shipping: We offer a variety of shipping options for customers within the United States. Shipping times may vary based on the chosen service.
  • International Shipping: We ship to select international destinations. Shipping costs and delivery times vary based on location.

Please note that delivery times are estimates and can be affected by factors beyond our control, such as customs delays or carrier issues.

5. Cancellations and Modifications

Once an order is placed, it is processed quickly to ensure timely delivery. Therefore, we are unable to guarantee cancellations or modifications once the order is confirmed. If you need to make changes or cancel your order, please contact us at info@pykra.site immediately, and we will do our best to assist you.

6. Sales Tax

Sales tax will be charged based on the tax rate applicable in the state or country where the item is being shipped. The tax amount will be displayed at checkout.

7. Refunds and Returns

For information on returns, exchanges, and refunds, please refer to our Refund and Returns Policy.

8. Product Availability

While we strive to keep our inventory up to date, we cannot guarantee product availability. If an item becomes unavailable after your order is placed, we will notify you promptly and offer a full refund or alternative solutions.

9. Customer Support

If you have any questions about our products, your order, or need assistance, feel free to reach out to our customer support team:

  • Email: info@pykra.site
  • Phone: (972) 225-1934
  • Address: 316 Ayres St, Hutchins, Texas, 75141, USA

We are dedicated to providing exceptional customer service and will assist you with any inquiries as quickly as possible.